Returns & Exchanges
At COOKT, we stand behind the quality of our gourmet ingredients and kitchen essentials. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on non-perishable items and dedicated support for fresh goods.
Initiate Your Request
Log into your COOKT account and select the 'Return' option next to your order history to receive a return authorization number.
Package Securely
Place the unused items in their original packaging, ensuring that all safety seals on food products remain intact for a valid refund.
Ship the Items
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.
Receive Refund
Once our culinary quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing